FAQ

How do I make a donation to the Louvre online?
How do I know if the Louvre has received my donation?
When will I receive my donation receipt?
Why is it important to help the Louvre?
What happens if the Louvre does not raise the required amount?
How do I dedicate my donation to someone?
Information concerning invitations sent to donors
What is the Société des Amis du Louvre?
Can a person of my choice benefit from the Amis du Louvre card?
Why does the Louvre need my personal details?

How do I make a donation to the Louvre online?

Making a donation to the Louvre online takes only a few minutes.
To do so just follow these steps:

  • Click on Donate online to go to the Louvre’s secure payment platform.
  • Choose the purpose of your donation.
  • Choose the amount you would like to donate. The real cost of your contribution after tax deduction is calculated automatically (applicable to French tax residents only).
  • Choose your means of payment: you can make your donation by card, check, or bank transfer. Paying by bank card via the Louvre’s secure payment platform is the simplest and quickest means of making your donation.

How do I know if the Louvre has received my donation?

When you make your donation online with a bank card, the Louvre sends a message confirming that it has received your donation.
When you make your donation by check or bank transfer, a confirmation letter and your donation receipt will be sent to your address about a month later. The number of donations being processed can delay sending your confirmation letter and donation receipt by several weeks.

When will I receive my donation receipt?

Your donation receipt will be sent at the same time as the letter of thanks within about a month. In very busy periods, it may take longer for us to send your receipt.
For donations made by check, the donation receipt will be dated the day the check is received, as confirmed by the postmark.
In every case, you will receive the receipt at the end of the campaign before you have to fill in your next income tax return (applicable to French tax residents only).

Why is it important to help the Louvre?

The Louvre is a public institution that receives a state subsidy to fund its development. Yet the demands made on a major museum are so great – visitor services, conservation works, carrying out new archaeological excavations, developing educational activities, renovating the museum’s exhibition spaces, developing the use of new technologies, enriching the collections, etc. – that this state subsidy now covers only 50% of the museum’s running costs.
Every donation counts, regardless of the amount. It is the sum total of your donations, however modest, that will enable the Grande Allée to be restored.

What happens if the Louvre does not raise the required amount?

If the Louvre does not succeed in raising the amount through donations, other projects will have to be delayed in order to allocate the funds necessary for this project.

How do I dedicate my donation to someone?

When making your donation, you can choose whether you want your name to be included on the donors list, or whether you want to dedicate your donation to the person of your choice. If you decide on the second option, the name of this person will be included in the acknowledgements to the donors of the campaign and you can also ask for a donation certificate in their name. However, the invitations offered by the museum in thanks for your gesture will be addressed to you personally.

Information concerning invitations sent to donors

To express our thanks for your support, we will be honored to invite you to discover the restoration project of the Grande Allée.
All of our invitations are for two people (you will receive an invitation if you donate over €30, be invited to a private viewing if you donate over €200 or be invited to a special evening if you donate over €500). The Amis du Louvre card is for one person only.

What is the Société des Amis du Louvre?

Founded in 1897, the Société des Amis du Louvre (Friends of the Louvre) is a state-approved non-profit organization dedicated to enriching the Louvre’s collections. An outstanding example of collective patronage, it is the museum’s leading, longest standing, and most steadfast private patron.

Can a person of my choice benefit from the Amis du Louvre card?

For every donation of €350 or more, the Société des Amis du Louvre offers a member card valid for a year giving free admission to the Louvre’s permanent collections and temporary exhibitions. You will receive this card several weeks after your donation has been received.

  • People who are not already members of the Société des Amis du Louvre or whose membership has expired will automatically be offered a card in their name.
  • Donors who are currently members of the Société des Amis du Louvre will be offered the possibility of sponsoring a person of their choice.
  • If a donor who is already a member wishes to extend their membership*, he or she should return the sponsorship proposal to the Société des Amis du Louvre made out in their own name.

The Société des Amis du Louvre will send member cards and sponsorship proposals directly by post. Cards corresponding to sponsorship proposals will be dealt with as each reply is received by the Société des Amis du Louvre.
*If the donor wishes to extend their membership in a category above that of Member, they should contact the Société des Amis du Louvre to find out the extra sum due [+33 (0)1 40 20 53 34 / 53 74].

Why does the Louvre need my personal details?

The Établissement Public du Musée du Louvre (EPML), 75058 Paris Cedex 01, in its capacity as data controller, may collect, use, transfer, store or in some other way process your personal data for the management of its website.

The Data Protection Officer (DPO) for the EPML, appointed since March 13, 2019, is the Alain Bensoussan Selas law firm, 58 boulevard Gouvion-Saint-Cyr, 75017 Paris.

The EPML processes these data in accordance with its legitimate interests to encourage both individual and corporate donations to its patronage projects, and particularly to carry out the following operations:

-managing and tracking donations;
-issuing and sending donation receipts;
-providing donors with perks and acknowledgements;
-sending information, requests and invitations;
-managing donor relations (answering questions made through the ‘contact’ form);
-conducting studies and compiling statistics.

The registered data are reserved for the use of the EPML External Relations Department and accounting agency and may be shared with its subcontracted service providers: iRaiser (in charge of the online donation platform), and the companies B&C and Edeal for the management of donor relations and dissemination of the newsletter.

The personal data collected for these purposes will be stored for a period of three years from the date of the last contact with the donor.

The collected data are not transferred across borders.

In accordance with the French Data Protection Act of January 6, 1978 and the General Data Protection Regulation (EU GDPR) of April 27, 2016, you have the right to access, amend, correct or remove data concerning you. You may thus request to have any inaccurate, incomplete, ambiguous or outdated information about you corrected, completed, clarified, updated or erased. You may also exercise your rights to oppose and limit the processing of data, as well as your right to the portability of personal data.

The right to data portability applies to:
– your personal data only, and therefore excludes anonymised personal data or data that do not concern you;
– declarative personal data and any personal data relating to the functioning of the EPML;
– personal data that do not infringe upon third-party rights and freedoms, such as those protected by an obligation of professional secrecy.
This right is limited to processing based on consent or on a contract, as well as to the personal data that you have generated yourself. This right does not include derived or inferred data, these being personal data created by the Data Controller.

You have the right to provide instructions related to the storage, deletion and communication of your personal data following your death. You may provide post-mortem instructions and exercise your aforementioned rights by writing to the Musée du Louvre, 75058 Paris Cedex 01 or by email at donneespersonnelles@louvre.fr.

We reserve the right to ask you to justify your identity. Should there be any doubt regarding your identity, the EPML may ask for further evidence, such as the photocopy of a piece of identification bearing your signature.

You have the right to lodge a complaint with the CNIL (the French Data Protection Authority): 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07.

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